1 | Understands the philosophy of total quality management (TQM) in sports, learns the history, development stages and pioneers of TQM. |
2 | Gains knowledge of the basic concepts and tools of TQM. |
3 | Learns and explains advanced topics such as restructuring, kaizen, benchmarking and six sigma related to TQM in sports. |
4 | Examines and presents applied TQM examples of sports institutions and private sectors. |