PAÜ .:. Eğitim Öğretim Bilgi Sistemi

COURSE INFORMATION

Course Code	Course Title	L+P Hour	Semester	ECTS
HIT 322	CRISIS COMMUNICATION	3 + 0	5th Semester	5

COURSE DESCRIPTION

Course Level	Bachelor's Degree
Course Type	Elective
Course Objective	This course is aimed to describe of business affected by the crisis resulting from the changes intended to growing conditions, how the crisis should be the stance of the crisis management process.
Course Content	In the characteristics of the concepts of crisis and crisis concept referring to the course as well as the crisis continued violence and the types and stages of the crisis will be discussed areas associated with crisis management. Crisis management strategies and models, in the pre-crisis, crisis management during the crisis and post-crisis period, explaining the crisis management and will discuss the relationship of public relations and example of crisis management in order to improve the course of the event event will be given.
Prerequisites	No the prerequisite of lesson.
Corequisite	No the corequisite of lesson.
Mode of Delivery	Face to Face

COURSE LEARNING OUTCOMES

1	Knows the concepts and characteristics crisis
2	Knows the communication process and stages of crisis
3	Implements Crisis communication process and stages by planning

COURSE'S CONTRIBUTION TO PROGRAM

	PO 01	PO 02	PO 03	PO 04	PO 05	PO 06	PO 07	PO 08	PO 09	PO 10	PO 11	PO 12	PO 13	PO 14	PO 15
LO 001	4	4	5			2	2	4	4	4		3
LO 002	4	4	5			3	2	4	4	4		3
LO 003	4	4	5			4	2	4	4	4		3
Sub Total	12	12	15			9	6	12	12	12		9
Contribution	4	4	5	0	0	3	2	4	4	4	0	3	0	0	0

ECTS ALLOCATED BASED ON STUDENT WORKLOAD BY THE COURSE DESCRIPTION

Activities	Quantity	Duration (Hour)	Total Work Load (Hour)
Course Duration (14 weeks/theoric+practical)	14	3	42
Hours for off-the-classroom study (Pre-study, practice)	13	3	39
Mid-terms	1	24	24
Final examination	1	25	25
Total Work Load ECTS Credit of the Course			130 5

COURSE DETAILS

Select Year

	Course Term	No	Instructors
Details	2023-2024 Fall	1	EYLİN AKTAŞ

Course Details

Course Code	Course Title	L+P Hour	Course Code	Language Of Instruction	Course Semester
HIT 322	CRISIS COMMUNICATION	3 + 0	1	Turkish	2023-2024 Fall

Course Coordinator	E-Mail	Phone Number	Course Location	Attendance
Prof. Dr. EYLİN AKTAŞ	ebabacan@pau.edu.tr		TUR A0406	%

Goals		This course is aimed to describe of business affected by the crisis resulting from the changes intended to growing conditions, how the crisis should be the stance of the crisis management process.
Content		In the characteristics of the concepts of crisis and crisis concept referring to the course as well as the crisis continued violence and the types and stages of the crisis will be discussed areas associated with crisis management. Crisis management strategies and models, in the pre-crisis, crisis management during the crisis and post-crisis period, explaining the crisis management and will discuss the relationship of public relations and example of crisis management in order to improve the course of the event event will be given.

Topics

Weeks	Topics
1	What is a crisis?
2	Causes of Crisis and Types of Crises
3	Severity of the Crisis and Levels of Crisis Preparedness
4	Crisis management
5	Management in the Pre-Crisis Period
6	Management in the Crisis Period and the Post-Crisis Period
7	Crisis Communication
8	Crisis Communication Plan
9	Crisis Communication Theories 1
10	Crisis Communication Theories 2
11	Case Study 1
12	Case Study 2
13	Case Study 3
14	Case Study 4

Materials

Materials are not specified.

Resources

Course Assessment

L+P: Lecture and Practice
PQ: Program Learning Outcomes
LO: Course Learning Outcomes

Prospective Student