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COURSE INFORMATION
Course CodeCourse TitleL+P HourSemesterECTS
SBE 231GENERAL CULTURE -ELECTIVE COURSE-I TOTAL QUALITY MANAGEMENT2 + 03rd Semester3

COURSE DESCRIPTION
Course Level Bachelor's Degree
Course Type Elective
Course Objective To educate students who will have total quality-conscious, Total Quality Management principles, and the practical steps and processes.
Course Content Definition of TQM, fundamental principles, historical development, quality and culture, concepts of TQM, factors effecting quality, quality in sport, planning in TQM, quality plan techniques, establishing quality systems, quality organization structure, control in TQM, quality quotation. .
Prerequisites No the prerequisite of lesson.
Corequisite No the corequisite of lesson.
Mode of Delivery Face to Face

COURSE LEARNING OUTCOMES
1Knows the principles and elements about basic quality concepts and quality development.
2Uses a life-long learning skills for the purpose of continuous improvement of Total Quality Management.
3Awares of the quality responsibilities of departments in organizations.
4Knows the steps of Total Quality Management application.
5Standard Definition, types, and can distinguish between the concepts of standardization.
6 Knows the shape and scope of application of Quality Management System Standard,ISO 9000:2008.
7Knows the issues of self-evaluation and EFQM Excellence Model.
8Has a sense of social responsibility.
9Implements the quality management system into the field of physical education and sport.
10Analyzes the results of Total Quality Management in the field of physical education and sport.

COURSE'S CONTRIBUTION TO PROGRAM
PO 01PO 02PO 03PO 04PO 05PO 06PO 07PO 08PO 09PO 10PO 11PO 12PO 13PO 14PO 15PO 16PO 17PO 18PO 19PO 20PO 21PO 22
LO 001 22                   
LO 002  3   5               
LO 003 23        3          
LO 0043443  2  2            
LO 005  33                  
LO 006435   5               
LO 007443                   
LO 008     3           5    
LO 0094 5                   
LO 01034       4            
Sub Total1819286 312  6 3     5    
Contribution2231001001000000010000

ECTS ALLOCATED BASED ON STUDENT WORKLOAD BY THE COURSE DESCRIPTION
ActivitiesQuantityDuration (Hour)Total Work Load (Hour)
Course Duration (14 weeks/theoric+practical)14228
Hours for off-the-classroom study (Pre-study, practice)14228
Mid-terms188
Final examination11010
Presentation / Seminar Preparation122
Report / Project122
Total Work Load

ECTS Credit of the Course






78

3
COURSE DETAILS
 Select Year   


 Course TermNoInstructors
Details 2009-2010 Fall1YELİZ İLGAR DOĞAN


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Course Details
Course Code Course Title L+P Hour Course Code Language Of Instruction Course Semester
SBE 231 GENERAL CULTURE -ELECTIVE COURSE-I TOTAL QUALITY MANAGEMENT 2 + 0 1 Turkish 2009-2010 Fall
Course Coordinator  E-Mail  Phone Number  Course Location Attendance
Assoc. Prof. Dr. YELİZ İLGAR DOĞAN yilgar@pau.edu.tr Course location is not specified. %
Goals To educate students who will have total quality-conscious, Total Quality Management principles, and the practical steps and processes.
Content Definition of TQM, fundamental principles, historical development, quality and culture, concepts of TQM, factors effecting quality, quality in sport, planning in TQM, quality plan techniques, establishing quality systems, quality organization structure, control in TQM, quality quotation. .
Topics
WeeksTopics
1 Quality and Generic Terms
2 Inspection, Quality Control, Quality Assurance, Total Quality Management
3 Customer Focus
4 Participation, Leadership
5 Continuous Improvement
6 Teamwork
7 Process Management
8 Guru of Quality
9 Midterm
10 Quality Culture
11 Quality Organizational Structure
12 TQM Implementation Steps
13 Quality Cost (unemployment), EFQM Model
14 Quality Management System Standard, TQM in Education
Materials
Materials are not specified.
Resources
Course Assessment
L+P: Lecture and Practice
PQ: Program Learning Outcomes
LO: Course Learning Outcomes