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COURSE INFORMATION
Course CodeCourse TitleL+P HourSemesterECTS
IENG 433TOTAL QUALITY MANAGEMENT SYSTEMS2 + 07th Semester2

COURSE DESCRIPTION
Course Level Bachelor's Degree
Course Type Elective
Course Objective The aim of this course is describing the quality management system standard requirements, certification process and integration methods of the quality system with the other management systems.
Course Content Defining and characterizing quality / Approaches to achieving, sustaining and improving quality / Systems approach / Process approaches / ISO 9001 certification / Establishing a quality management system / Documenting a quality management system / Requirements on management responsibility / Requirements on resource management / Requirements on product realization / Requirements on measurement, analysis and improvement /Health and safety management system / Environmental management system / Consumer products management system.
Prerequisites No the prerequisite of lesson.
Corequisite No the corequisite of lesson.
Mode of Delivery Face to Face

COURSE LEARNING OUTCOMES
1The student applies the basic principles of total quality management to the business systems
2Solve the business problems by systems approach
3Analyze the business processes
4Prepare and implement process improvement project in accordance with specifications of business processes
5Develops recommendations to improve quality
6Establish and maintain the projects related with the quality management system requirements
7Co-ordinate the applications of integrated management systems

COURSE'S CONTRIBUTION TO PROGRAM
PO 01PO 02PO 03PO 04PO 05PO 06PO 07PO 08PO 09PO 10PO 11PO 12
LO 002       3  3 
LO 003  3    3  4 
LO 004        4 4 
LO 006       44 5 
LO 007        4 4 
Sub Total  3    1012 20 
Contribution000000012030

ECTS ALLOCATED BASED ON STUDENT WORKLOAD BY THE COURSE DESCRIPTION
ActivitiesQuantityDuration (Hour)Total Work Load (Hour)
Course Duration (14 weeks/theoric+practical)14228
Hours for off-the-classroom study (Pre-study, practice)14114
Mid-terms155
Final examination155
Total Work Load

ECTS Credit of the Course






52

2
COURSE DETAILS
 Select Year   


 Course TermNoInstructors
Details 2012-2013 Fall1SEMİH COŞKUN
Details 2011-2012 Fall1SEMİH COŞKUN


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Course Details
Course Code Course Title L+P Hour Course Code Language Of Instruction Course Semester
IENG 433 TOTAL QUALITY MANAGEMENT SYSTEMS 2 + 0 1 Turkish 2012-2013 Fall
Course Coordinator  E-Mail  Phone Number  Course Location Attendance
Asts. Prof. Dr. SEMİH COŞKUN scoskun@pau.edu.tr MUH A03108 %
Goals The aim of this course is describing the quality management system standard requirements, certification process and integration methods of the quality system with the other management systems.
Content Defining and characterizing quality / Approaches to achieving, sustaining and improving quality / Systems approach / Process approaches / ISO 9001 certification / Establishing a quality management system / Documenting a quality management system / Requirements on management responsibility / Requirements on resource management / Requirements on product realization / Requirements on measurement, analysis and improvement /Health and safety management system / Environmental management system / Consumer products management system.
Topics
WeeksTopics
1 Quality concept
2 Quality improvement tecniques
3 Systems approach
4 Business process approach
5 ISO 9001 Quality Management System Certification
6 Quality Management System establishment
7 Documentation of Quality Management System
8 Mid term exam
9 Standard requirements: Management Responsibility
10 Standard requirements: Resource management
11 Standard requirements: Product realization
12 Standard requirements: Measurement, Analysis and ımprovememnt
13 Integrated Management Systems
14 Examples of integrated management systems
Materials
Materials are not specified.
Resources
Course Assessment
Assesment MethodsPercentage (%)Assesment Methods Title
Final Exam50Final Exam
Midterm Exam50Midterm Exam
L+P: Lecture and Practice
PQ: Program Learning Outcomes
LO: Course Learning Outcomes