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COURSE INFORMATION
Course CodeCourse TitleL+P HourSemesterECTS
ITSH 130RESERVATION AND TICKETING2 + 12nd Semester5

COURSE DESCRIPTION
Course Level Associate's Degree
Course Type Compulsory
Course Objective provide basic information about the principal business activities of travel businesses booking and ticketing, presentation of automation systems, global and central resevation systems, manual ticketing
Course Content Reservation concept, Catalog reading, reservation transactions, solving problems related with reservations, relation with other departments, basic principles of ticketing
Prerequisites No the prerequisite of lesson.
Corequisite No the corequisite of lesson.
Mode of Delivery Face to Face

COURSE LEARNING OUTCOMES
1Controls reservation systems
2Controls reservation phases
3Coordinates relation with ticketing department and other departments
4knows central reservation systems
5knows basic ticketing terms

COURSE'S CONTRIBUTION TO PROGRAM
PO 01PO 02PO 03PO 04PO 05PO 06PO 07PO 08PO 09PO 10PO 11PO 12PO 13PO 14PO 15
LO 001               
LO 002               
LO 003               
LO 004               
LO 005               
Sub Total               
Contribution000000000000000

ECTS ALLOCATED BASED ON STUDENT WORKLOAD BY THE COURSE DESCRIPTION
ActivitiesQuantityDuration (Hour)Total Work Load (Hour)
Course Duration (14 weeks/theoric+practical)14342
Assignments11616
Mid-terms11616
Final examination12424
Presentation / Seminar Preparation11616
Report / Project11616
Total Work Load

ECTS Credit of the Course






130

5
COURSE DETAILS
 Select Year   


 Course TermNoInstructors
Details 2023-2024 Spring2AHMET ÇETİN
Details 2022-2023 Spring2AHMET ÇETİN
Details 2021-2022 Spring2AHMET ÇETİN
Details 2020-2021 Spring2MEHMET YALÇIN
Details 2019-2020 Spring2MEHMET YALÇIN
Details 2018-2019 Spring2MEHMET YALÇIN
Details 2017-2018 Spring2MEHMET YALÇIN
Details 2016-2017 Spring2MEHMET YALÇIN
Details 2015-2016 Spring2MEHMET YALÇIN
Details 2014-2015 Spring2MEHMET YALÇIN
Details 2013-2014 Spring2MEHMET YALÇIN


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Course Details
Course Code Course Title L+P Hour Course Code Language Of Instruction Course Semester
ITSH 130 RESERVATION AND TICKETING 2 + 1 2 Turkish 2023-2024 Spring
Course Coordinator  E-Mail  Phone Number  Course Location Attendance
Lecturer AHMET ÇETİN cetina@pau.edu.tr TUR A0104 %70
Goals provide basic information about the principal business activities of travel businesses booking and ticketing, presentation of automation systems, global and central resevation systems, manual ticketing
Content Reservation concept, Catalog reading, reservation transactions, solving problems related with reservations, relation with other departments, basic principles of ticketing
Topics
WeeksTopics
1 Reservation Concept
2 Reservation in Travel Agencies
3 Booking Types
4 Taking reservations shapes
5 Reading Catalog
6 Hotel Booking Types
7 MIDTERM EXAM
8 basic concepts related to ticketing
9 IATA ticketing
10 travel and ticketing arrangements calculations
11 return journey and ticketing arrangements calculations
12 Mixed Class travel calculations
13 THY Q.A ticketing system
14 FINAL EXAM
Materials
Materials are not specified.
Resources
ResourcesResources Language
IATA PAT kitaplarıTürkçe
ilgili ders notları ve makalelerTürkçe
Course Assessment
Assesment MethodsPercentage (%)Assesment Methods Title
Final Exam60Final Exam
Midterm Exam40Midterm Exam
L+P: Lecture and Practice
PQ: Program Learning Outcomes
LO: Course Learning Outcomes