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COURSE INFORMATION
Course CodeCourse TitleL+P HourSemesterECTS
SKHY 511QUALITY MANAGEMENT IN HEALTHCARE INSTITUTIONS3 + 01st Semester7,5

COURSE DESCRIPTION
Course Level Master's Degree
Course Type Elective
Course Objective Learning quality management terms and applicability of them in health institutions.
Course Content Quality concept, quality health care, the applicability of theories, quality and customer, quality and productivity, quality, costs, Total Quality Management, Total Quality Management (TQM), the integration of health services, creating a culture of TQM (teamwork, training, organizational culture) and total quality management analytical methods
Prerequisites No the prerequisite of lesson.
Corequisite No the corequisite of lesson.
Mode of Delivery Face to Face

COURSE LEARNING OUTCOMES
6People learn Quality concept, quality health care, the applicability of theories, quality and customer, quality and productivity, quality, costs, Total Quality Management, Total Quality Management (TQM), the integration of health services, creating a culture of TQM (teamwork, training, organizational culture) and total quality management analytical methods after taking this lecture.

COURSE'S CONTRIBUTION TO PROGRAM
PO 01PO 02PO 03PO 04
LO 006    
Sub Total    
Contribution0000

ECTS ALLOCATED BASED ON STUDENT WORKLOAD BY THE COURSE DESCRIPTION
ActivitiesQuantityDuration (Hour)Total Work Load (Hour)
Course Duration (14 weeks/theoric+practical)14342
Hours for off-the-classroom study (Pre-study, practice)14570
Mid-terms12525
Final examination13030
Presentation / Seminar Preparation12828
Total Work Load

ECTS Credit of the Course






195

7,5
COURSE DETAILS
 Select Year   


 Course TermNoInstructors
Details 2014-2015 Fall1MUSTAFA BAYHAN


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Course Details
Course Code Course Title L+P Hour Course Code Language Of Instruction Course Semester
SKHY 511 QUALITY MANAGEMENT IN HEALTHCARE INSTITUTIONS 3 + 0 1 Turkish 2014-2015 Fall
Course Coordinator  E-Mail  Phone Number  Course Location Attendance
Assoc. Prof. Dr. MUSTAFA BAYHAN mbayhan@pau.edu.tr İİBF A0139 %70
Goals Learning quality management terms and applicability of them in health institutions.
Content Quality concept, quality health care, the applicability of theories, quality and customer, quality and productivity, quality, costs, Total Quality Management, Total Quality Management (TQM), the integration of health services, creating a culture of TQM (teamwork, training, organizational culture) and total quality management analytical methods
Topics
WeeksTopics
1 Introduction to Quality Management
2 Total Quality Management System
3 Quality Assurance in Health Care Facilities
4 Health Economics
5 Effective and Productive Use of Existing Resources
6 Productivity in Health Services
7 Human Resources Management in Health Care Facilities
8 nventory Management in Health Care Facilities
9 Midterm Exam
10 Supply Chain Management in Health Care Facilities
11 Purchasing and Materials Management in Health Care Facilities
12 Knowledge Management in Health Care Facilities
13 Waste Management in Health Care Facilities
14 Final Exam
Materials
Materials are not specified.
Resources
ResourcesResources Language
Toplam Kalite Yönetimi - Prof.Dr.İsmail Efil - DoraTürkçe
Course Assessment
Assesment MethodsPercentage (%)Assesment Methods Title
Final Exam50Final Exam
Midterm Exam50Midterm Exam
L+P: Lecture and Practice
PQ: Program Learning Outcomes
LO: Course Learning Outcomes