1. FIRST CYCLE - BACHELOR'S DEGREE
  2. SCHOOL OF TOURISM AND HOSPITALITY MANAGEMENT
  3. HOSPITALITY MANAGEMENT DEPARTMENT
  4. 601 Hospitality Management
Course Information Course Learning Outcomes Course's Contribution To Program ECTS Workload Course Details
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COURSE INFORMATION
Course CodeCourse TitleL+P HourSemesterECTS
THM 430COMMUNICATION SKILLS II2 + 18th Semester 

COURSE DESCRIPTION
Course Level Bachelor's Degree
Course Type Elective
Course Objective The purpose of this course is to gain communication skills for tourism industry.
Course Content Communication in writing Negotiation, Persuasion and Influence Difficult Communication Situations Understanding Others Better
Prerequisites No the prerequisite of lesson.
Corequisite No the corequisite of lesson.
Mode of Delivery Face to Face

COURSE LEARNING OUTCOMES
1The purpose of this course is to gain communication skills for tourism industry.

COURSE'S CONTRIBUTION TO PROGRAM
Data not found.

ECTS ALLOCATED BASED ON STUDENT WORKLOAD BY THE COURSE DESCRIPTION
ActivitiesQuantityDuration (Hour)Total Work Load (Hour)
Course Duration (14 weeks/theoric+practical)14342
Report / Project16262
Total Work Load

ECTS Credit of the Course





104
COURSE DETAILS
 Select Year   


 Course TermNoInstructors
Details 2014-2015 Spring2NACİ POLAT
Details 2013-2014 Spring2SVETLANA ÇAPAR


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Course Details
Course Code Course Title L+P Hour Course Code Language Of Instruction Course Semester
THM 430 COMMUNICATION SKILLS II 2 + 1 2 Turkish 2014-2015 Spring
Course Coordinator  E-Mail  Phone Number  Course Location Attendance
Prof. Dr. NACİ POLAT nacip@pau.edu.tr PAU A0207 %
Goals The purpose of this course is to gain communication skills for tourism industry.
Content Communication in writing Negotiation, Persuasion and Influence Difficult Communication Situations Understanding Others Better
Topics
WeeksTopics
1 Choosing the Right Site
2 Planning Your Development
3 During Construction
4 Getting Open
5 Motivating the Operational Team
6 Satisfying Your Guests
7 Circle of Focus
8 Pazarlamada İletişim
9 Communication Training
10 Controlling the Assets
11 Seven Tips to Go
12
13
14
Materials
Materials are not specified.
Resources
Course Assessment
Assesment MethodsPercentage (%)Assesment Methods Title
Final Exam60Final Exam
Midterm Exam40Midterm Exam
L+P: Lecture and Practice
PQ: Program Learning Outcomes
LO: Course Learning Outcomes