1. SHORT CYCLE - ASSOCIATE'S DEGREE
  2. DENIZLI VOCATIONAL SCHOOL OF SOCIAL SCIENCES
  3. HOTELS, RESTAURANTS AND CATERING SERVICES DEPARTMENT
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Course Information Course Learning Outcomes Course's Contribution To Program ECTS Workload Course Details
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COURSE INFORMATION
Course CodeCourse TitleL+P HourSemesterECTS
ITUR 112QUALITY MANAGEMENT SYSTEMS2 + 02nd Semester2

COURSE DESCRIPTION
Course Level Associate's Degree
Course Type Elective
Course Objective the aim of this course; to teach competencies of the application of quality management systems
Course Content concept of quality, standard and standardization, the importance of standard on the manufacture and service sectors, management quality and standards, enviroment standards, quality management models, efqm excellence model
Prerequisites No the prerequisite of lesson.
Corequisite No the corequisite of lesson.
Mode of Delivery Face to Face

COURSE LEARNING OUTCOMES
1to generate background of quality management system
2to implement the quality standarts

COURSE'S CONTRIBUTION TO PROGRAM
PO 01PO 02PO 03PO 04PO 05PO 06PO 07PO 08PO 09PO 10PO 11PO 12PO 13
LO 0015   44       
LO 0024 3  5  4    
Sub Total9 3 49  4    
Contribution5020250020000

ECTS ALLOCATED BASED ON STUDENT WORKLOAD BY THE COURSE DESCRIPTION
ActivitiesQuantityDuration (Hour)Total Work Load (Hour)
Course Duration (14 weeks/theoric+practical)14228
Mid-terms188
Final examination11616
Total Work Load

ECTS Credit of the Course





52

2
COURSE DETAILS
 Select Year   


 Course TermNoInstructors
Details 2012-2013 Spring2SEHER ARGUN
Details 2011-2012 Spring2SEHER ARGUN


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Course Details
Course Code Course Title L+P Hour Course Code Language Of Instruction Course Semester
ITUR 112 QUALITY MANAGEMENT SYSTEMS 2 + 0 2 Turkish 2012-2013 Spring
Course Coordinator  E-Mail  Phone Number  Course Location Attendance
Assoc. Prof. Dr. SEHER ARGUN ceylans@pau.edu.tr PAU A0107 %
Goals the aim of this course; to teach competencies of the application of quality management systems
Content concept of quality, standard and standardization, the importance of standard on the manufacture and service sectors, management quality and standards, enviroment standards, quality management models, efqm excellence model
Topics
WeeksTopics
1 The concept of quality
2 standards and standardization
3 The importance of manufacturing and service sector of the standard
4 The quality and standards of management
5 environmental standards
6 quality management system
7 models of quality management system
8 midterm
9 strategic management
10 strategic management process
11 participate in government
12 process management system
13 resource management system
14 EFQM Excellence Model
Materials
Materials are not specified.
Resources
Course Assessment
Assesment MethodsPercentage (%)Assesment Methods Title
Final Exam60Final Exam
Midterm Exam40Midterm Exam
L+P: Lecture and Practice
PQ: Program Learning Outcomes
LO: Course Learning Outcomes