Weeks | Topics |
1 |
Customer relationship concepts
|
2 |
Customer loyalty,customer satisfaction
|
3 |
The concept of dignity and the elements of creating dignity
|
4 |
Customer relations and relational marketing
|
5 |
Customer relations and relational marketing
|
6 |
The concept of value for the customer
|
7 |
The concept of value for the customer and Investment profitability contrast
|
8 |
general review
|
9 |
Communication types and communication process
|
10 |
Communication types and communication process
|
11 |
The importance of banking deposits and deposits
|
12 |
Measuring customer relationships
|
13 |
Measuring customer relationships
|
14 |
General Review
|